Quick Troubleshooting: Fergo Screenshot Not Working?


What “high-resolution” means for screenshots

High-resolution screenshots preserve pixel detail, minimize compression artifacts, and retain accurate colors. For most purposes:

  • High-resolution = at least 2,560 × 1,440 (QHD) for desktop-sized captures; 4,096 × 2,160 (4K) or higher for ultra-high-definition needs.
  • File formats matter: PNG for lossless quality and sharp edges; WEBP lossless for smaller files with similar fidelity; JPEG only for photographic content (use high quality ≥ 90).

1) Fergo application settings to maximize output quality

Adjust Fergo’s internal capture options before taking screenshots.

  • Capture Mode: Use the app’s “Full Resolution” or “Native Resolution” option if available. This ensures Fergo captures at the exact pixel dimensions your display or render uses.
  • Image Format: Choose PNG (lossless) or WEBP lossless for best detail. Avoid lossy JPEG unless you need smaller files.
  • Color Space / Depth: Set the capture to sRGB 8-bit as a baseline; if Fergo supports higher bit-depth (⁄12-bit) and your workflow supports it, enable 10-bit or 12-bit for better color gradation.
  • Compression Settings: If there’s a compression slider, set it to minimum or lossless.
  • Scaling / DPI: If Fergo offers export DPI, select 300 DPI (print) or 72–96 DPI for screen-only use; DPI itself doesn’t change pixel dimensions but affects print scaling.
  • Anti-Aliasing / Sharpening: Enable anti-aliasing for vector/UI elements to avoid jagged edges. If Fergo offers a capture sharpening option, keep it subtle to avoid haloing.

Quick checklist:

  • Format: PNG or WEBP lossless
  • Resolution: Native / Full Resolution
  • Color depth: 12-bit if available
  • Compression: Lossless / Minimum

2) System and display setup

Your OS and display influence final pixel data.

  • Use a high-resolution display (QHD/4K) set to the native resolution. Screenshots generally capture the actual pixel grid, so higher-resolution displays produce higher-resolution images.
  • Scaling (Windows display scale / macOS Retina scaling): For best fidelity, set scaling so UI elements remain sharp and predictable. On macOS Retina, captures often double pixel density—know whether Fergo captures logical or physical pixels.
  • GPU and render settings: Ensure GPU scaling/virtual scaling is disabled unless you purposely want scaled captures. If using GPU overlays or HDR, test captures to verify color and brightness match expectations.
  • Color calibration: Calibrate your monitor and enable the correct color profile (sRGB or Adobe RGB) if color accuracy is critical.

3) Capture workflow and composition tips

How you prepare the screen affects perceived quality.

  • Remove unnecessary UI chrome and overlays (tooltips, notifications) before capture.
  • Zoom or increase UI scale to capture more detail in interface elements; alternatively capture at native then scale down in post (downscaling often improves apparent sharpness).
  • Use keyboard shortcuts or Fergo’s timed capture to eliminate motion blur or transient overlays.
  • For multiple similar captures (tutorials), set consistent window positions and sizes to ensure uniform screenshots.

Example workflow:

  1. Set display to native resolution.
  2. Open the content and set Fergo to Full Resolution + PNG.
  3. Hide toolbars/notifications.
  4. Use timed capture (2–3s) to ensure stable image.
  5. Save with an informative filename and embedded color profile.

4) Post-capture processing (preserve and enhance)

Minimal, careful edits preserve quality.

  • Cropping: Use lossless crop tools or editors that don’t recompress (Photoshop, Affinity, or native OS tools that preserve PNG).
  • Resizing: If you must downscale, use bicubic Sharper or Lanczos for best detail retention. Downscaling by integer factors (½, ¼) preserves clean pixels.
  • Sharpening: Apply subtle unsharp mask (amount 30–60%, radius 0.5–1 px) to compensate for any softness after resizing.
  • Color/Profile: Keep the original embedded profile. Convert to sRGB for web use.
  • Compression: If saving as JPEG for size, export at quality 90–95. For web, use optimized PNG or lossless WEBP.

5) File naming, metadata, and automation

Organize and automate for scale.

  • Filenames: Use descriptive names with size and purpose, e.g., product-screen_3840x2160_v2.png.
  • Metadata: Embed color profile and basic EXIF info if helpful. Avoid sensitive data.
  • Automation: Use Fergo’s batch export or scripting (if supported) to set format/resolution defaults. On macOS, Automator or Shortcuts can post-process; on Windows, PowerShell or ImageMagick scripts help batch-convert and resize.

Example ImageMagick command to downscale and sharpen:

magick input.png -resize 50% -unsharp 0x0.8 output.png 

6) Troubleshooting common issues

  • Screenshot looks blurry or low-res: Confirm Fergo captured at physical pixels, not logical scaled pixels. On Retina displays, try capturing with “capture backing store” or toggle “capture physical pixels.”
  • Color shifts: Ensure capture and editor use same color profile (convert to sRGB for web).
  • Missing elements or overlays: Disable hardware overlays, use software rendering mode in Fergo, or use timed capture.
  • Very large files: Use lossless WEBP or controlled PNG8 where appropriate; consider downscaling for delivery.

Purpose Resolution Format Color Depth Notes
Web UI hero image 2560×1440 PNG 8–10 bit sRGB, optimized
Print/marketing 4096×2160+ PNG or TIFF 10–12 bit Embed color profile
Fast previews 1280×720 WEBP lossless 8 bit Smaller file, still sharp

Final tips

  • When in doubt, capture at the highest native resolution available and downscale later — better to reduce than to enlarge.
  • Use lossless formats during editing; convert to compressed formats only for final delivery.
  • Keep a short test checklist (resolution, format, color profile) and run it whenever you change displays, OS, or Fergo updates.

If you want, I can produce a one-page checklist or preset values tailored to your OS (Windows/macOS/Linux) and target output (web, print, mobile).

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